Area Operations Manager

The Area Operations Manager, reporting to the Area General Manager, is responsible for the financial delivery of operational budgets, forecasts, reports, and cash management. This position includes oversight of key operational roles including Service Managers, Project Manager, and Project Estimators. Works under general supervision following clearly defined procedures and policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the operational financial performance of the area.
• Develop and implement cost control measures and service standards to ensure compliance with contract requirements.
• Effectively apply and support consistent use of policies, procedures, programs, and systems.
• Responsible for the financial delivery of operational budgets, forecasts, reports, cash management.
• To ensure business goals are met, analyze operational reports, focus on key metrics, and use data to drive informed decisions and improvement.
• Oversee safety, inspections, quality control measures, and inventory control of equipment and supplies for the area.
• Effectively direct work assignments, evaluating employee performance, conduct problem resolution, and disciplining employees ensuring discipline and termination practices are fair and consistent.
• Assist with implementation of operational improvements to increase margin growth.
• Assist in driving area sales by operationally supporting sales efforts with the sales team and estimators.
• Collaborate with Area Operations Support Manager to identify areas for improvement and implement changes for a better client experience through timely and clear communication.
• Develop, evaluate, and analyze key operational performance metrics based on company goals and expectations.
• Provide support for special projects as assigned by Area General Manager.

MINIMUM JOB REQUIREMENTS

The Area Operations Manager should possess the following skills, characteristics, and abilities:

• Excellent customer service and sales skills.
• Five (5) years HVAC management related experience or an equivalent combination of education and experience.
• Bachelor’s Degree strongly preferred.
• Exhibit in-depth knowledge and understanding of HVAC and refrigeration systems.
• Ability to work across multiple business units and support other divisions of the company.
• Excellent leadership skills to enhance team productivity and standards of work produced.
• Excellent verbal and written communication skills and strong conflict management skills.
• Detail oriented and highly organized with the ability to handle multiple tasks and assignments.
• Good computer skills with proficiency in common office applications such as MS Word, Excel, Outlook, and general software navigation.
• Possess a strong personal desire for improvement and the desire to motivate employees to do the same.
• Valid driver’s license with a clean driving record and background.
• Ability and willingness to work a non-standard schedule including nights, weekends and holidays as required.
• May require up to 50% travel.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.Area Operations Manager job details loaded