Shelter Insurance
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Overview
Shelter Insurance is a mutual insurer owned by policyholders, offering auto, home, life, and business insurance through agents in 14 states, known for high customer satisfaction (J.D. Power #1 in Central Region) and financial strength, operating from Columbia, Missouri since 1946. They emphasize integrity, policyholder benefits, and continuous improvement, providing digital tools like the MyShelter app for easy account access.
Founded Year
1946
Ownership Type
Privately Held
Business Model
B2C (Business to Consumer)
Time Zone
Mission
Be a leader in our communities by providing daily value while we SHELTER what matters most". This mission highlights the dual role of the company: being an active, positive force within local communities while steadfastly providing essential protection (shelter) for the significant assets and aspects of their customers' lives, such as homes, cars, and families.
Vision
Redefine value in the insurance industry". This statement implies a commitment to going beyond standard offerings and finding new ways to provide meaningful benefits and service to customers, agents, and communities, moving beyond a simple transactional relationship to one of ongoing, proactive value.
Core Values
Integrity: The company commits to the highest ethical standards, striving to be honest, straightforward, and fair in all dealings with those affected by disasters and with each other. This value is deeply ingrained in the Shelter brand essence, emphasizing a commitment to "doing the right thing". Flexibility: Employees and agents are encouraged to adapt and overcome challenges, approaching their work with open minds and a willingness to find the right solutions for unique customer situations. Participation: Putting people and their needs at the heart of their operations, working collaboratively with customers, volunteers, partners, and supporters in an inclusive environment. Learning: Championing continuous growth and development, striving for constant improvement and exploring innovative approaches to be better for the people they serve.
Company Tagline
We're your Shield. We're your Shelter.
Head Office Country
United States
