IT Support Specialist- Houston, TX 77042

Job Title: IT Support Specialist-
Location: Houston, TX 77042
Duration: 6 Months
Pay Rate: $26.00/hr on W-2

Schedule: 6:15 AM 2:15 PM. Days off will likely be Tuesday and Wednesday. This is a 24/7 data center environment, so weekend, holiday, and bad-weather shifts may be required.

Job Overview:
Responsible for monitoring and controlling company systems, balancing batch processes, managing project workloads, and supporting global users across company systems and software.

Key Responsibilities:

• Monitor and control systems using OCM / Cloud software and other internal platforms.
• Manage batch balancing and system load adjustments based on project priorities.
• Monitor system alerts, identify issues, and coordinate resolutions.
• Support internal and global users, vendors, and technical teams.
• Maintain documentation and reports related to system operations.

Technical Requirements:

• Strong knowledge of Linux and Windows operating systems.
• Experience with commands, scripts, and system programs.
• Working knowledge of Microsoft Excel and Word.

Skills:

• Communication and reporting
• Documentation and productivity management
• Hardware and software troubleshooting
• Problem-solving abilities

Qualifications:

• High School Diploma or GED
• Minimum 6 months of related experience, training, or education

Physical Requirements:

• Ability to stand, crouch, stoop, and walk regularly
• Push or pull carts and equipment
• Lift or move up to 25 lbs frequently