Technical & Quality Manager

The Role

The Technical & Quality Manager will serve as the site’s technical subject matter expert (SME) on process, process controls, and quality testing/standards. Reporting directly to the Plant Manager, this role is responsible for all quality, analytical, and process-related activities at the plant.

Duties and Responsibilities

• Ensures a safe, compliant workplace by leading by example
• Applies technical expertise to reduce safety hazards and risks in the plant
• Ensure compliance with all relevant product specifications, ASTM, and UL standards.
• Oversee raw material quality programs, including incoming inspections, testing, and Corrective & Preventive Actions (CAPAs).
• Manage and maintain quality management systems, documentation, and audit readiness.
• Develop, implement, and enforce plant quality policies, procedures, and standards.
• Apply specialized expertise in quality and process control to ensure products meet stringent quality standards, reducing defects and improving reliability.
• Leverage customer-facing role to capture the Voice of the Customer (VOC), address pain points, and ensure products always meet Fitness for Use (FFU).
• Act as the site’s technical SME for manufacturing processes, process controls, and product testing.
• Identify inefficiencies in production, implement corrective actions, and drive process improvements that reduce waste and increase productivity.
• Lead process capability initiatives by supervising process engineers, with the goal of reducing variation and minimizing disruptions that affect output and product quality.
• Champion the identification and deployment of best practices across the plant and broader organization.
• Oversee all trials for process improvement, raw materials, and new products. Includes pre-trial coordination, training, post-trial testing, and wrap-up report.
• Support troubleshooting of complex technical issues, identifying root causes, and implementing sustainable solutions.
• Serve as the primary technical resource to Sales teams for product performance, quality issues, and customer complaints.
• Participate in customer site visits, technical discussions, and joint problem-solving activities.
• Provide training and mentorship to staff on quality standards, procedures, and process control methodologies.
• Build a skilled workforce capable of sustaining high performance in quality and process management.

• Lead and develop the Technical & Quality team, ensuring training, coaching, and performance management are in place.
• Monitor quality KPIs, report performance trends, and implement corrective measures when targets are not met.
• Quality & Process Control Pillar Leader

Is this job for you?

Requirements

• Bachelor's Degree in Engineering, Quality Assurance, Manufacturing or related field
• 7+ years of experience in manufacturing quality or process engineering - preferably in building products or roofing industry
• Strong knowledge of ASTM/UL standards, quality systems, and process control methodologies (SPC, Six Sigma, etc.)
• Proven ability to lead cross-functional teams and manage customer-facing technical discussions

To make sure nothing is forgotten

Certain states require pay information be provided in job postings. The national pay range for this position is $89,500 to $138,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 12% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position, is $100,240 to $155,120.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program

A little more about us

Why Work for Us?

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com