Client Services Associate

Investment Management firm based in Manhattan is seeking a Client Services Associate to join their Client Services department. The Client Services Associate will have experience in the financial services or banking industry.

Responsibilities:

• Client Services Associate will be responsible for the mailing of contracts, gathering all account information necessary to open account and manage the portfolio, including client guidelines and any restrictions regarding the management of the account.
• Client restriction monitoring using Eze platform.
• Prepare detailed quarterly schedule two weeks before every quarter end to review any outstanding/ongoing violations and take corrective action.
• Point person for coding and monitoring restrictions and guidelines using software on an on-going, daily basis.
• Ongoing coordination of deposits and withdrawals to the account, interacting with both the institutional client, fund consultants and clients.
• Serve as main liaison between the customer and portfolio management team.
• Source for transactions-based reports from various requests: Realized Gains & Loss Schedules and Tax Information Schedules; Transaction ledgers; Auditor’s Requests; Client correspondence
• Tax Loss Harvesting (taxable portfolios, generally calendar year end)
• Completion of RFPs/RFIs (Requests for Proposals/Information) for new business development in coordination with the portfolio management team/marketing personnel
• Performance Reporting: Client Questionnaires; Requests for monthly returns and portfolio holdings; Performance attribution; Portfolio characteristics; Produce presentation books for client review meetings
• Lead coordinator of the firm’s published and GIPS verified composites. Responsibilities include:
  • Coding newly opened accounts, terminated accounts and clients that have changed their

Requirements:

• Bachelor’s Degree
• General understanding of the finance industry
• 1-6 years of experience
• Strong attention to detail
• Prior experience with APX is a plus
• Ability to organize and prioritize multiple tasks
• Strong communication skills, including ability to answer phone/email client requests
• Ability to work quickly and accurately in high pressure settings
• Proficiency in Microsoft Office: Word, Excel and PowerPoint

Salary range: $80,000-85,000; based on experience. Bonus eligible