Sales Specialist

Job purpose:

Support daily operational tasks within Sales & Marketing Administration team.

Main Responsibilities:

• First point of contact internally for the team, solving issues, answer queries and delivering results
• Manage end to end processes regarding customer accounts (from placing a sales order until receiving the cash from customer)
• Coordinate and support internally and externally the order to cash processes, focusing on operational excellence
• Coordinate internally and externally to answer to internal customers’ requirements and queries acting as a facilitator and unblocking issues
• Ensure KPIs retrieve, monitor and analysis
• Support the team as a process/area expert
• Able to perform and support the key activities done by the Sales and act as a proxy when needed
• Administration analyst as cost center analysis and other Backoffice tasks
• Support budget season process with data consolidation and coordination
• Provide support with presentations for different purposes
• Support global macro-economic trend analysis and
• Create periodical or specific ad hoc reporting

Qualifications / Competencies:

• Sales Knowledge
• Pricing & Statistics, Marketing Intelligence knowledge
• Strong MS Office knowledge
• Fluent English level
• Advanced at least in an additional language besides English
• Analytical & Problem Solving
• Communication & Presentation
• Implementation & Result Orientation
• Relationship Building & Networking
• Rigor & Organization

Education:Minimum bachelor’s degree in business administration, marketing, or related field

Experience: Minimum of 3 years of experience in Sales Administrative / Sales back-office functions and experience with Customer contact and service.

Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.

Supervisory Responsibilities: n/a

Working conditions:

• Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 10 pounds.
• Travel: Domestic and international may be required as needed.

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